|
Download & Install the
latest Windows Media Player |
|
Select this option if: |
-
You are not sure which
version of WMP to
install on your Windows
98, ME, NT, 2000 or XP
computer
-
You believe you have
downloaded the WMP file
but cannot locate it on
your hard drive
|
|
 |
|
Download & Install the
latest Windows Media Codecs |
|
Select this option if you
cannot see the video playing
during the presentation and
are unable to download via
Windows Media Player’s
autoupdate feature. |
|
|
|
Using WMP behind a firewall
over a Network or Intranet |
|
Select this option if you
are trying to view the
WebCast and you are behind a
corporate firewall or
company LAN. |
|
Ensure that your Network
Administrator has opened TCP
Port 80 (HTTP) which is used
for viewing web sites as
well as Windows Media. |
|
Ensure that your proxy
settings are correct. Do
this in WMP by clicking on
Tools/Options
(File/Properties/Advanced
for version 6.4) and
confirming that the HTTP
option is ticked. Click
Configure to enter your
proxy server name (e.g.
proxy.yourcompany.com). The
port number will be either
80 or 8080. |
|
|
|
Download & Install the
latest DirectX Runtime |
|
Select this option to visit
Microsoft's DirectX home
page. Download and install
the latest update for your
system to enable smoother
video and updated graphics
features necessary for
multimedia presentations. |
|
|
|
Viewing or listening to
video or audio playback |
|
Select this option if
Windows Media Player is
definitely installed and you
have gone to our test page
and there is no audio or
video. |
|
Soundcards: |
|
It is important to ensure
that you can hear sound on
your system. To test this,
click on the icon once for
the volume slider control to
pop up. When clicking on the
slider control a sound
should come from your
speakers. If not there is a
problem with your soundcard
hardware. |
|
Videocard (VGA card): |
|
Video on older computers can
use a large amount of system
resources and can appear
slow and jerky. Ensure that
your video card is set to
High Colour 16bit or higher
by right clicking anywhere
on your
Desktop/Properties/Settings.
If your video card cannot be
set to 16bit colour, try 256
colours. You will find it is
not the best for video files
and you should consider
upgrading your video card. |
|
Drivers : |
|
The third and possibly most
important advice for audio &
video on a computer is to
make sure that the latest
drivers have been installed
for the video and sound
cards. Updating a driver can
cure 90% of PC related
problems. Sites such as
www.Driverzone.com can
assist in identifying video
& sound cards and provide
advice as to which drivers
to install. |
|
|
|
Download & Install Acrobat
Reader |
|
Select this option to
download and install Adobe
Acrobat Reader. Acrobat
Reader allows you to read
PDF documents. |
|
|
