Opening address by Forum Chairperson:
Thillai Raj T. Ramanathan
Vice President, Software Development & Central Engineering & Head of Grid Computing Cluster
MIMOS Berhad

• Enabling CIOs to act as catalysts for change in an enterprise.
• Breaking down inhibitions to change while managing associated risks.
• Supporting the enterprise of the future.
• Transforming IT applications, services and infrastructures.

Panel discussion:
Business agility enabling organisations to work smarter

• Sharpening your business sense.
• Enhancing your operational efficiency.
• Embracing a dynamic business network to thrive in the market.

Keynote presentation:
Growing internationally - An ICT checklist.

• Connecting emerging markets.
• Beyond data connectivity.
• Optimising network performance &investments

Panel discussion:
Cloud Computing: The 21st century business platform.

• Representing the sea of change in the way computing is done.
• Projecting the growth of cloud computing.
• Exploring the end users point of view on cloud computing.

“Adopting new technologies to gain a competitive edge in the market and positioning organisation for future growth.”

• Understanding your market position.
• Evaluating the opportunities that exist in the market.
• Choosing your competitive edge for future growth.

Speaker:
Bill Tan
Senior Portfolio Lifecycle Manager -
Asia Pacific
Plantronics

Forum Chairperson:
Thillai Raj T. Ramanathan
Vice President, Software Development & Central Engineering
MIMOS Berhad

Ajay Dhir
Group Chief Information Officer
JSL Limited

Decision management: One of the top priorities for CIOs of the modern era.

• Measuring the status of IT applications to the decision management of a given organization.
• Mapping of possible applications of technology to decision points and processes, performance monitoring and efficacy assessment.
• Value additions through IT applications.
• Enabling the decision management process with IT applications for testing and ensuring compliance around risk management and corporate governance.
• Exploring the hypothesis for CIO’s and CTO’s to test in the forward path to add more and more value through improved decision management process.
  
  Speaker:
  Dr. Paritosh Basu
  Group Controller
  Essar Investment Limited
  

The compelling business case for workforce optimization technologies.

• Exploring why workforce optimization (WFO) solutions are increasingly ranked among the top technology investment areas with business decision makers.
• Understanding the key components of WFO and its impacts on customer service, sales and staff performance both in the front office and the backoffice environment.
• Improving operational costs efficiency for the business through deployment of WFO technology enterprise-wide.
• Assessing how WFO deployment can enable more effective use of other business technologies and optimizing business processes.
  
  Speaker:
  Rajeev Venkat
  Solutions Director, Verint Witness
  Actionable Solutions
  Verint Systems Inc.

Debating the top priorities of CIOs going into 2010

• Handling the multiple priorities throughout the year and understanding that priorities chance.
• Leveraging technological advancements while dealing with ongoing issues.
• Bringing about collaborative initiatives that guides tactical plans for 2010.
• Consolidation, Shared Services, Budget/Cost Control and Security are these the top on the list for 2010.

Moderated by:
Ajay Dhir
Group Chief Information Officer
JSL Limited

Panelist Include:
Satish Pendse
Chief Information Officer
Hindustan Construction Company Ltd

Virender Pal
Chief Technology Officer
Spice Jet

Sanjay Deshmukh
Vice President
Citrix System India Pvt Ltd

Creating a leaner business process flow to strategic enhance the supply chain.

• Creating your strategic lean business machine.
• Providing the right framework with the right connectivity.
• Enhancing your Holy Grail to include a closed loop control mechanism.
  
  Moderator:
  Ajay Dhir
  Group Chief Information Officer
  JSL Limited
  
  Panelists:
  Anwer Bagdadi
  Former Senior Vice President and Chief
  Technology Officer
  Bank of America Consortium India

            Atul Kumar
            President & Chief Information Officer
            Ispat Group

Delegates can choose one of two information packed workshops focusing on several angles for better IT management and how to generate specific key ideas to benefit their organisations.

Workshop 1- Salesforce (Boardroom 1)
Cloud computing - Where does it fit in the enterprise and what value does cloud computing bring.

• Hear from expert case studies from:
  Rakesh Bhatt Chief Information Officer Bajaj Finance
  He will share on how Bajaj Finance has leveraged cloud computing to increase business volume by 166% and raise productivity by 46%.
• Sumeet Vaid  Chief Executive Officer Ffreedom
  He will discuss how the cloud computing model used at Ffreedom has eliminated the complexity of integration with other applications; while accelerating all functions and has proven to be extremely cost effective.
  
  Trainer:
  Stephen Morse
  Senior Director, Sales Engineering,
  Asia Pacific
  Salesforce
  

Workshop 2 - Adobe (Boardroom II)
Lower costs, enhance productivity, and streamline processes with Adobe LiveCycle Solutions.

Adobe LiveCycle Solutions makes it much easier to interact with information through intuitive user experiences, while improving efficiencies through business process automation, and enhancing customer service through personalised communication management.  This session will enable delegates to extend the value of existing back-end systems by enabling developers to build and deploy applications quickly and easily, and by empowering business users to manage application environments based on their specific needs.

This interactive session will assist delegates explore and understand how Adobe LiveCycle ES2 will enable organisations to:

Deliver applications that people want to use – By building and deploying easy-to-use, personalised, and interactive applications that extend processes beyond your firewall in an engaging way.

Improving operational efficiency – By boosting your profit margins and reducing total costs of ownership through better management and automation of critical business processes.

Comunicating effectively with customers and partners – By responding quickly to the demands of customers, complex market conditions and evolving regulatory requirements with personalised and more secure communications.

Trainer:
Sunil Pandita
Country Business Manager –Business Productivity Group
Adobe

One-to-One Business Meetings (2) - (Mahogany)

Going green - The CIO’s role inenterprise environmental sustainability.

• Debating whose environmental movesare driving best practices in the industry.
• Communicating results of Green IT
• Discussing new models to preserve thenatural resources while creating a competitive edge
  
  Moderator:
  
  Panelist Include
  Vikas Gadre
  Chief Executive Officer - Biofuels (India, Africa & South America)
  Tata Chemicals
  
  Laxman Badiga
  Chief Information Officer
  WIPRO Limited
  
  Ajay Dhir
  Group Chief Information Officer
  JSL Limited

Planning and implementing sustainable green IT solutions for the enterprise.

• Deploying energy efficient and sustainable IT solutions in the enterprise.
• Understanding the basics of green computing.
• Exploring the legal mandates and the business case to go green.
• Better energy usage and energy saving initiatives that will save the enterprise big bucks in the long run.
• Turning your supply chain green with the help of your green IT department.
• Sustainability in the Indian organisations.
  
  Speaker:
  Ajay Dhir
  Group Chief Information Officer
  JSL Limited
  

“Harnessing the power of project management methodologies for effective execution of IT projects by CIOs”

• Exploring why PMM is important and the advantages for CIOs.
• How to use PM effectively to deliver projects on time and at given costs.
• The Ambuja Cement’s experience of using PMA for a software implementation.
  
  Speaker:
  Bihag Lalaji
  Vice President - Special Project
  Ambuja Cement

Customer centricity in the financial service

• Exploring customer relationship management - Business project or system implementations.
• Understanding where to start from operational CRM or Analytical CRM.
• Navigation Implementation Hazards
• Benefits that can be expected from this implementation.
  
  Speaker:
  Aruna Rao
  Group Chief Technology Officer
  Kotak Mahindra Bank

Exploring the outsourcing of non core functions.

• Translating what needs to be kept in house and what can be outsourced.
• Understanding the pitfalls - How to avoid them.
• Defining what spells success in an outsourcing engagement?

Speaker:
Mani Mulki
Executive Vice President
(Corporate Information Systems)
Godrej Industries